Not Receiving the Tip of the Day?Tuesday, March 3, 2009
It has come to my attention that some of you are not receiving your copy of my newsletter, which means you have missed the first 3 of the 31 training tips I have sent out so far this month. All of you that have contacted us, I have checked and each of you have an email provider that is “bouncing” my messages. I contacted my provider and this is what they wrote back to me.
ISPs use many methods to determine how messages coming into their users are handled (and individual users have a level of control over mail filtering as well). One common method is content filtering, which is based on the content of the subject and body of messages. This appears to be what occurred with the messages sent to your subscriber.
Since every ISP is different in the security settings that they set, there is no exact way to determine why they are blocking the message. What you may want to do is have your subscriber contact the post master at that ISP and express to them that they have requested to receive information from email@example.com and it appears that they are blocking the incoming message. Their provider should remove the filter for that email and they will be able to receive information from you after that.
I hope that helps. So far there were only 11 people that have had their newsletters bounced back, but if you are one of them, that really sucks! So contact your provider so you don’t miss out on anything else! For those of you that haven’t yet signed up to get the newsletter you can do it on my website. The sign up form is now located in the top, right hand corner under “Susan’s Newsletter!”
Today I am grateful that I am heading home tomorrow after an action-packed two weeks on the road. Thanks to everyone in Minnesota and Wisconsin (and those that traveled in from out of state) that came out to join in on our fun and frivolity (ok there was some serious-type dog training as well). My dogs and I had a blast, but I am still looking forward to getting home!